Valida Health Privacy Policy

The Valida Health Platform anonymises every client data, ensuring the privacy of each employee/customer and data is safely stored on secure servers. The Valida Health Response Management Platform is fully GDPR compliant.

Personal data policy at Valida Health ApS

We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity at Valida Health ApS. When collecting, processing and using your personal data, we always comply with all relevant legal provisions and reglatory markets. We will only store your personal data as long as we are either subject to a legal obligation to do so, or as long as it is relevant to the purpose for which it was collected.

Information we collect if you wish to receive a service from us, we need to collect certain personal data in order to offer you our services. We can obtain information such as name, email address, zip code, phone number, ID number, passport number and information such as gender, age and symptom history.

Valida Health ApS collects and processes your personal data when you do the following:

  • Visit our website
  • Creates an account by filling out the form
  • Sends us questions or feedback

The data controller

We process personal data in accordance with the Danish Personal Data Regulation (No. 429 of 31 May 2000) and as a result, Directive 95/46 / EC which deals with the protection of individuals with a view to the use of personal data and the free movement thereof. All content is processed in accordance with current EU regulations (2016/679), so that  persons are protected in connection with the processing of personal data and the free movement regarding this (hereinafter “GDPR”) from 25 May 2018.05.29

The data responsible for the collection, processing and use of your personal information on is

Valida Health ApS, Parken
Øster Allé 56, 6. sal
2100 Copenhagen O
cvr no. 41344806

Basis of treatment and purpose

We collect your general contact information such as name and email address in order to provide the service that you have purchased from us. We collect your e-mail address in order to communicate the result of your test (will not be sent directly) as well as important and relevant updates about COVID-19. Your information (except your email address, if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your service.

No third party

No other will be recipients of your personal information. We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

We have our website at, which acts as our data processor. All personal data that you provide on our website will be stored in’s data centers. We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data in accordance with our instructions and in accordance with the legal requirements for data processors. We have entered into data processor agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights

As the registered person, you have a number of rights, which we must ensure fulfillment at all times. You have the right to request us the following:

  • To access and correct / change your personal data
  • To have personal data deleted

In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.

If you no longer wish us to process your personal data, or that we limit the processing of your personal data, you can also send us a request to this effect to our e-mail address

The test answer will be sent via SMS in a double coded set up to the telephone number you have entered on your form.